In leadership and communication, authenticity counts — a lot. People want, respect, and will follow authentic leadership. Let who you are, where you come from, and what you value come through in your communication.
Visibility is another key. Be present, visible, and available for all stakeholder groups. People need to see and feel who you are to feel connected to the work you want them to do.
The best communicators are good listeners. Listening fosters trust, respect, and openness.
And don’t forget, leadership and communication skills aren’t limited to spoken and written messages. Your behavior gives people information about your disposition, opinion, or mood — regardless of the words you speak.